Compass isn’t ingesting hotfolder files
- Verify that the correct path is selected for the hotfolder.
- Verify that a correct File Mask is in use for the hotfolder.
- Determine if the Stability Time of the hotfolder is too long.
- Compass will not ingest any files until all files in the folder have satisfied the Stability Time.
- Compare the transfer syntax of the image in question with the list of enabled transfer syntaxes in the hotfolder definition.