License fails to install

  • Verify that the C:\ProgramData\Laurel Bridge Software\Compass2 is not set to be read-only.
  • Note that Compass cannot install a license that is on a network drive. Copy the license file to the local drive to complete installation.
  • Determine whether the license is a MAC based license or an activation license.
    • A MAC based license is installed by pressing the ‘Install License…’ button.
    • An activation license is installed by pressing the ‘Activate License…’ button.