Jobs are stuck in the queued state

/Jobs are stuck in the queued state

Jobs are stuck in the queued state

Jobs in Compass are stuck in the Queued state

  • Verify that Output is enabled
  • Verify that the Destination has its “Enabled” checkbox checked. This can be checked via the “Source/Destination Status” dialog under the View menu.
  • Determine if the Destination’s schedule is active. This can be checked via the “Source/Destination Status” dialog under the View menu.
  • Check the Destination’s “Initial Delay” setting for an excessive value.
  • Check the Destination’s “Retry Delay” setting for an excessive value.
  • Determine if the Destination’s “Heartbeat Sensing Enabled” checkbox is checked. If so, check if the last heartbeat was successful. This can be checked via the “Source/Destination Status” dialog under the View menu.
  • Determine if the “refresh rate” of the Jobs table is set to Manual. If so, the current view may be a stale copy of the view.
  • Determine if the maximum concurrent association count has been reached for the Destination and/or for Compass as a whole. Enable the “Active Associations” table under the View menu to see a list of all open associations.
2016-12-02T13:04:31+00:00